Privacy Policy

Effective Date: 20 August 2026
Imphal Courier

Imphal Courier ("Imphal Courier," "we," "us," or "our") is a child company of SenCache Technologies Private Limited. We respect your privacy and are committed to protecting your personal information. This Privacy Policy details what information we collect, how we process it, and how you can exercise your privacy rights.

1. Information We Collect

We collect necessary operational data to deliver logistics and courier services efficiently:

Account & ProfilesName, email address, phone number, authentication records, and user preferences.
Shipments & LogisticsSender/Recipient names, phone numbers, delivery addresses, landmarks, and parcel specs.
Payments & TransactionsTransaction ID, amount, payment method, UPI references. We do not store card credentials.
Technical & CookiesIP address, device type, browser logs, error reports, and functional authentication cookies.

1.2 & 3. Google Sign-In & Scope Limit

Strict Data Isolation

When signing in via Google, we collect only your Name and Email Address.

We do NOT store Google passwords, nor do we access Gmail messages, Drive files, Contacts, or Photos.

2. How We Use Your Information

  • Authenticate accounts and identity
  • Process, pick up, and deliver packages
  • Provide real-time shipment updates
  • Process payments securely
  • Prevent fraud and unauthorized use
  • Comply with legal and government demands

4 & 5. Information Sharing & Zero Data Sales

We do not sell personal information. We share relevant data only with vetted partners essential for operational needs:

Delivery Partners: Pickup/delivery addresses, phone numbers, recipient names.
Payment Gateways & Providers: Processing fees and payment status verification.
Infrastructure Providers: Cloud storage, email delivery systems, and database hosting.
Legal Authorities: Disclosed only when mandated by official government orders or Indian law.

8 & 9. Privacy Rights & Account Deletion

You have the right to request access, updates, or complete deletion of your personal account data. Contact our Grievance Officer to submit a data request. Identity verification is required prior to processing.

15. Privacy & Grievance Contact

For privacy inquiries, personal data requests, or complaints, contact Imphal Courier, a child company of SenCache Technologies Private Limited.

Company: Imphal Courier, a child company of SenCache Technologies Private Limited

ImphalCourier Office:

Konthoujam Mamang Leikai, Konthoujam, Imphal West,
Manipur, India - 795113.
(Landmark: Near Pukhri Achouba)

SenCache Technologies Private Limited Office:

Unit 101, Oxford Towers, 139, HAL Old Airport Road, H.A.L. II Stage,
Bangalore North, Karnataka, India - 560008.